In an older adults life, food plays a vital role. How it looks, how it tastes, the texture, to how it is perceived. Every year, we bring our Food Service Director’s together for workshops where we cover topics that are useful to them and their staff in their communities. These workshops are designed to provide great quality, and a fantastic experience on a daily basis.
Today was our first workshop of the year and we had a great day here in our office. Along with our food distributor, we welcomed all of the Food Service Director’s along with their Director’s of Resident Services here at Welcome Home for ongoing education.
The room was buzzing as Chef Scott was already preparing food in our training kitchen as our first session began. Customer service plays such a large role in the overall experience someone gets when they eat food. From the atmosphere, to the way plates are served and cleared are important. When we talk about that experience there are four basic needs of our residents: to be understood; to feel welcome; to feel important; and an overall comfortable environment in which to eat.
We spent the next part of the day sampling different varieties of meat, poultry, and fish. It turned out to be a diet buster for many, but the food was amazing – especially when they brought out the desserts!
The day wrapped up with an excellent presentation on plate garnishing.
We’ve included some pictures below of today’s event. We want to thank Christine, Terry, and Chef Scott for coming today and for the presentation they gave to our team members.[slideshow]